- No integrated process from Audit planning to execution.
- No centralized process and document repository, resulting in high time to execute Audits.
- Lack of coordination between offices across geographies affecting wholistic Audit results
- No advanced features to provide informed & next step strategic decisions.
AdfarTech built an Audit and Management Platform using Pega, MDM, OpenText:
- Developed integrated Audit and Management platform consisting of Pega, OpenText, MDM, Reporting Engine to do audit planning, offline processing, creating Audit knowledge repository and artifacts.
- Solution scaled up to 30000 users across 180 sites.
- Solution could meet varied process, org complexity with minimal development effort using Pega’s advanced features such as NBA, situational layer cake, predictive analysis.
- Solution enabled users to operate from remote locations with no internet connectivity using Pega’s offline OOTB features reducing manual data entry effort.
- Reduced Audit operation cost and effort by ~40%
- Reduced effort and budget over-run while executing long running & multi geographies audits.
- Solution provided Optical Character Reading (OCR) capabilities automating case creation and reducing manual effort 30%
- Designed audit tool kit, leveraging advance KM features which ensured audit in a more controlled environment.
- Enabled multi-language support which resulted in faster retrieval and search of document and data across various components of the solution.