Implementation of BASIS Services Framework for a Global Cement Manufacturing Organization

Scope – BASIS

  • Implement ‘INSEE Global Datacenter’ with the latest patch on SAP ERP 6.0 with EHP 7 on SAP HANA Database version 2.0 to help the organization establish futuristic infrastructure to expand company’s footprint in Asia region expanding to Vietnam, Bangladesh, Sri Lanka & Indonesia.
  • To provide SLA based 24*7 On-Call support and 9*5 dedicated support, Right-shored to address all P1 to P4 Ticket Resolution with an SLA of 2 hours for closure of P1 & P2 Incidents

Solution Provided

  • Setup Futuristic ‘INSEE Global Datacenter’ with Continuous Improvement through Innovation to meet the goals and objectives of INSEE Digital
  • Implemented most up-to-date SAP ERP 6.0 with EHP 7 on SAP HANA Database
  • SAP Module implemented FICO, MM, PP, QM, SD, PM, and MM
  • Implemented SAP PI, SAP BW with BPC and BOBJ, SAP FIORI and SAP GRC
  • Move from traditional DC focused on hardware to a Data Centre focused on IaaS service
  • Reduced application deployment time from weeks to minutes.
  • Improve IT alignment with business objectives and policy requirements
  • Greatly improved database performance and querying by using in-memory technology and column-based database structure
  • Help SCCC to expand utilizing future ready infrastructure


  • The key challenges faced are:
  1. Challenging deadline for Infra setup and Go-live
  2. Provide best in class SAP response time (300ms )
  3. Prepare DR site with industry’s best RTO and RPO
  4. Change management and User acceptability
  5. Language differences
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