About the Client
World’s leading Air Transport technology solution provider
Lack of Cloud Operations expertise
High IT Operations Cost
To help client with a next-gen cloud operations support, AdfarTech Implemented 24×7 Cloud Operations support leveraging its talent pool of Microsoft Azure certified resources and Cloud Delivery centre. AdfarTech setup the Operations processes and tools to provide azure cloud operations support including Monitoring, Backups & Recovery, IaaS & PaaS Support, Cloud security & governance, ITSM Processes and service dashboards.
Delivering Value / Benefits to Client
- Enabled Customer to focus on its core business and spend less on managing the Azure Cloud platform
- Cloud SLA’s aligned with Business requirements
- Reduced MTTR and improved Service Availability
- AdfarTech Cloud Governance provided better Cost control, reduced risks and visibility to operational performance.