Synopsis
The key objective of the client was to migrate their existing setup to cloud for ease of accessibility and have visibility of performance impact on business on a single pane of glass.
About the Client
The client is a Leading Provider of Supplemental Insurance.
Business Challenge
Customer was facing below challenges in their environment:
- Reduced turnaround time of issue resolution by ~65%
- APM more scalable, elastic and more secure due to SaaS model
- Unified view of application performance state
- End-to-end transaction monitoring in a single pane of glass
- Integration with Active Domain/ XAML to give more security as per customer standard
- Eliminated dependence on developer for on-boarding new applications
Our Solution
Partnering with the client, we successfully performed below activities without any effect on teams day-to-day activities:
- APM deployment migration from On-premise to SaaS for better security, elasticity and scalability
- Deployment of 2500+ agents without developer intervention for monitoring applications
- Business workflows creation for end-to-end visibility of application performance
- Custom technical dashboards setup for application health
- Proactive issue identification for monitored applications
- Provide analysis of issues reported by teams for faster resolution
Delivering More Value
- Reduced turnaround time of issue resolution by ~65%
- APM more scalable, elastic and more secure due to SaaS model
- Unified view of application performance state
- End-to-end transaction monitoring in a single pane of glass
- Integration with Active Domain/ XAML to give more security as per customer standard
- Eliminated dependence on developer for on-boarding new applications