Migrate Setup to Cloud for an Insurance Client

Synopsis


The key objective of the client was to migrate their existing setup to cloud for ease of accessibility and have visibility of performance impact on business on a single pane of glass.

About the Client


The client is a Leading Provider of Supplemental Insurance.

Business Challenge


Customer was facing below challenges in their environment:

  • Reduced turnaround time of issue resolution by ~65%
  • APM more scalable, elastic and more secure due to SaaS model
  • Unified view of application performance state
  • End-to-end transaction monitoring in a single pane of glass
  • Integration with Active Domain/ XAML to give more security as per customer standard
  • Eliminated dependence on developer for on-boarding new applications

Our Solution


Partnering with the client, we successfully performed below activities without any effect on teams day-to-day activities:

  • APM deployment migration from On-premise to SaaS for better security, elasticity and scalability
  • Deployment of 2500+ agents without developer intervention for monitoring applications
  • Business workflows creation for end-to-end visibility of application performance
  • Custom technical dashboards setup for application health
  • Proactive issue identification for monitored applications
  • Provide analysis of issues reported by teams for faster resolution

Delivering More Value

  • Reduced turnaround time of issue resolution by ~65%
  • APM more scalable, elastic and more secure due to SaaS model
  • Unified view of application performance state
  • End-to-end transaction monitoring in a single pane of glass
  • Integration with Active Domain/ XAML to give more security as per customer standard
  • Eliminated dependence on developer for on-boarding new applications
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