Table of Contents

Problem Statement


The customer had stated below objectives for application performance management of their banking/payments platforms across different channels:

  • Improved production stability
  • Updated NFR for every release
  • Ability to find root cause for performance issues

Solution Proposed


We combine our Banking & Financial Services (BFS) industry knowledge with our performance testing expertise to deliver a focused solution. We analysed the application performance management “Must Dos” covering, the five areas given below:

  • Performance Testing Framework
  • NFR Quality
  • Capacity Management
  • Toolsets
  • Monitoring, Alerting and Dashboards

We presented the generated baseline data and identified the gap to reach a common goal. The below performance

management maturity model was leveraged, to prioritize improvements.

performance management maturity model

We used our ‘3-Step Performance Management Consulting Implementation Methodology’ to arrive at the prioritized improvements and got consent on the same with the customer.

Performance Management Consulting Implementation Methodology


The below table lists the coverage of the deliverables.