Streamline your business through our leading edge platform implementation, support and maintenance capabilities

Synopsis


A leading specialty property & casualty insurer was looking for a full-suite DCT implementation for Duck Creek On-Demand (DCOD), support and maintenance of various applications, and business rationalization to provide flexibility at scale. AdfarTech stepped in to provide end-to-end DCT implementation, support, and maintenance of multiple systems. With its Duck Creek implementation blueprint, AdfarTech was able to understand the gaps, gather requirements, and deliver on a full-suite Duck Creek implementation within 6 months of planned program testing before Go-live.

About the Client


The client is a leading specialty property & casualty firm offering varied products to meet the needs of individuals and businesses in the USA.

Business Challenge


Over a course of time, the client had acquired numerous other insurance carriers leading to:

  • Diverse business processes
  • Complex operations
  • Fragmented technology ecosystem consisting of different systems
  • Inconsistent employee and customer experiences

Our Solution


Partnering with the client, we successfully delivered the needed solution in 3 stages:

Stage 1 – Duck Creek Blueprinting

  • Understanding gaps between as-is and future state
  • Creating enterprise transformation roadmap for DCT implementation
  • Gathering requirements and creating solution blueprints

Stage 2 – Full suite Duck Creek implementation

  • Incorporated agile with 4-week sprints for iterative software development
  • Simultaneous development of policy, claims, and billing modules
  • Planned completion of minimum viable product (MVP) implementation within 8 sprints
  • Strategy to roll-out one or few LOBs at a time
  • 6 months of planned Program Testing before Go-Live. This included:
  1. End-to-end testing
  2. Performance testing
  3. Integration testing
  4. Legacy testing

Stage 3 – Support and maintenance of different P&C applications

  • Applications included policy admin, FNOL, billing, claims, and agency portal
  • Businesses that have moved to DCT
  • Businesses that are still in the different systems

Technology Stack:

Applications in scope:

  • Multiple
  • Policy admin systems
  • Billing systems
  • Claims system
  • Data and legacy systems

Systems present:

  • Mainframe-based
  • .NET- based
  • Java-based
  • Guidewire
  • DCT

Delivering More Value

  • A single core technology platform across all operating companies
  • Enabled cost-effective scale to support growth
  • Rationalizing products and processes across all operating companies
  • Improved speed-to-market
  • Improved brand recognition
  • Improved agency and customer experience
case studies

See More Case Studies

Contact us

Partner with Us for Comprehensive IT Resources

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Your benefits:
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation